Privacy statement | Visit Raahe

Privacy statement

Privacy statement of the customer register

Registry name Visit Raahe customer and marketing register (Visit Raahe asiakas- ja markkinointirekisteri)

Applicable legislation

European Union Data Protection Regulation (EU 679/2016) and national data protection legislation


Visit Raahe, City of Raahe, Raahe region development, Rantakatu 5 D 2nd floor, 92100 Raahe PO Box 62, 92101 Raahe Y-ID 1791817-6

Contact person

Terhi Eteläinen Rantakatu 5 D, 2nd floor 92100 Raahe tel. +358 40 130 3884

Data Protection contact

Anita Rättyä tel. +358 40 646 0213

Purpose of personal data processing

We collect your personal data in order to offer our services in the best possible way, to create a smooth customer experience and cooperation, and to ensure the efficient operation and maintenance of our websites and services. We use the information we collect for the following purposes:

  • Marketing 

  • Communication

  • Customer service

  • Development of products, services and marketing

  • Reporting

  • Identification of users

Personal data can also be used in other ways, which are explained when the data is collected or when consent to their processing is requested.

Data content of the register

Person and company name and contact information, marketing cooperation, product orders.

The registered person has the right to check the information about himself. The inspection request must be made to the registry keeper in writing with a signed letter. The registered person has the right to demand the correction of incorrect information in the register. The correction request must be made in writing and be sufficiently precise. The customer has the right to prohibit the processing of his data for direct advertising and other marketing purposes.

Regular sources of information

We collect information when the customer uses our services, registers or participates in organized events, contests or raffles, subscribes to the newsletter or otherwise communicates with us.

Regular transfers of information

Visit Raahe does not sell or rent personal data and does not disclose data in accordance with regulations. We hand over information only as described in this statement.

Data transfer outside the EU or EEA

Information is not transferred or disclosed outside the EEA area (common market of the European Union, in addition to the EU member states Iceland, Liechtenstein and Norway).

Data retention and deletion

The register is maintained as a technical record. The information system is fully protected and the register is used only by persons whose job description includes its use. Information is stored only as long as the information can be considered necessary for the purposes described here.

Request for inspection and correction of personal data

If you want to check or correct your personal data, fill out the personal data inspection or correction request form. You can find the form on the City of Raahe's Material and information requests page. Deliver the signed form in person to the Raahe city registry office (Rantakatu 50, Raahe).